1. Introduction

These Terms and Conditions of Sale govern all purchases made through the O&C Jewelry website. By placing an order on our website, you fully agree to these terms and conditions.

2. Products

O&C Jewelry makes every effort to present its products as accurately as possible. However, slight variations in color, size, or finish may occur depending on screen settings and lighting conditions.

3. Pricing

All prices displayed are shown in the currency selected on the website and may be changed without prior notice. Applicable taxes are calculated at checkout when required.

4. Payment

Payments are securely processed by authorized payment providers. O&C Jewelry does not store customers’ complete banking or payment information.

5. Orders

An order is considered accepted once payment confirmation has been received. We reserve the right to cancel any order in cases of suspected fraud, pricing errors, or product unavailability.

6. Shipping

Delivery times are estimates and may vary depending on the destination, weather conditions, peak periods, or shipping carriers.

7. Limitation of Liability

O&C Jewelry shall not be held responsible for delays caused by shipping carriers, customs authorities, or any event beyond our reasonable control.

8. Changes to These Terms

We reserve the right to modify these terms and conditions at any time without prior notice.

Website Terms of Use

Acceptance

By accessing the O&C Jewelry website, you agree to comply with these Terms of Use.

Use of the Website

You agree to use the website in a lawful and respectful manner. Any fraudulent, abusive, or disruptive use of the website is prohibited.

Intellectual Property

All content on the website, including logos, images, text, product descriptions, graphics, and visual elements, remains the exclusive property of O&C Jewelry and may not be reproduced without prior written authorization.

Accuracy of Information

We make every effort to ensure that the information published on our website is accurate. However, typographical, technical, or other errors may occasionally occur.

Service Suspension

We reserve the right to modify, suspend, or discontinue certain website features without prior notice.

Cookie Policy

Use of Cookies

O&C Jewelry uses cookies to improve the user experience, analyze website performance, and personalize the content provided to visitors.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the proper functioning of the website and shopping cart.

Analytics Cookies

These cookies help us understand how visitors use our website so that we can improve our services.

Marketing Cookies

These cookies may be used to provide relevant offers and advertisements across different platforms.

Managing Cookies

You can change your browser settings to refuse or delete cookies at any time. However, doing so may affect certain features or functionality of the website.

Disclaimer

The information provided on the O&C Jewelry website is for informational purposes only.

We make every effort to ensure the accuracy of product descriptions, photographs, and specifications. However:

• Colors may vary depending on the screen or device used.

• Product dimensions may have slight variations due to the manufacturing process.

• Product images are provided for illustrative purposes.

• Normal wear and tear resulting from everyday use is not considered a manufacturing defect.

O&C Jewelry does not guarantee that the website will always be available without interruption or free from technical errors.

Warranty Policy

Warranty Against Manufacturing Defects

O&C Jewelry offers a limited 30-day warranty from the date you receive your order against manufacturing defects.

What Is Covered

• Manufacturing defects.

• A defective clasp upon receipt.

• A missing stone upon receipt.

• Receiving the wrong product.

What Is Not Covered

• Normal wear and tear.

• Scratches or damage caused by improper use.

• Exposure to chemicals.

• Accidental damage or breakage.

• Damage caused by water, perfumes, or other corrosive substances.

Warranty Claims

To submit a warranty claim, please contact our customer service team and provide:

• Your order number.

• A description of the issue.

• Clear photos of the affected product.

Each claim will be reviewed individually.

Frequently Asked Questions (FAQ)

What Are Your Shipping Times?

Shipping times vary depending on your location. Estimated delivery times are displayed at checkout.

Do You Ship Across Canada?

Yes, we ship throughout Canada and to several other regions.

Will the Jewelry Tarnish?

Our jewelry is made with quality materials. As with any jewelry, proper care will help extend its lifespan and maintain its appearance.

Can I Return a Product?

Yes. Please refer to our Return Policy for the applicable terms and conditions.

How Should I Care for My Jewelry?

We recommend avoiding prolonged contact with water, perfumes, lotions, and chemicals.

How Can I Track My Order?

A tracking number will be provided once your order has been shipped, when available.

What Payment Methods Do You Accept?

We accept the major payment methods supported by Shopify Payments, as well as any additional payment methods displayed at checkout.

How Can I Contact O&C Jewelry?

You can contact our team through the contact form on our website or by using the email address provided on the website.