Privacy Policy

At O&C Jewelry, we take your privacy and the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Information You Provide

First and last name
Billing address
Shipping address
Email address
Phone number
Information related to your order
Communications with our customer service team

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

IP address
Device type
Browser type
Time zone
Pages visited
Products viewed
Time spent on the website
Browsing data

This information helps us improve your experience on our website.

2. How We Use Your Information

We use your information to:

Process and ship your orders
Send you order confirmations
Provide shipping and tracking updates
Respond to your questions and requests
Prevent fraud
Improve our website
Personalize your experience
Comply with our legal obligations

With your consent, we may also send you promotional offers, product updates, and information about new releases.

You may unsubscribe from our marketing communications at any time.

3. Secure Payments

We do not store your complete credit card information.

Payments are securely processed by our authorized payment providers in accordance with recognized industry security standards.

4. Cookies

Our website uses cookies to:

Remember the contents of your shopping cart;
Make navigation easier;
Analyze website traffic;
Improve website performance;
Personalize your experience.

You can adjust your browser settings to refuse certain cookies. However, doing so may limit some features or functionality of the website.

5. Sharing Your Information

We never sell your personal information.

However, we may share certain information with trusted service providers when necessary to operate our business, including:

Payment providers;
Shipping and delivery companies;
Information technology service providers;
Fraud prevention platforms;
Government authorities or other authorized parties when required by law.

Our service providers are required to appropriately protect your personal information.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to:

Process and manage your orders;
Comply with our legal obligations;
Resolve disputes;
Prevent fraud;
Support the proper operation of our business.

Once the applicable retention period has ended, your personal information will be deleted or anonymized in accordance with applicable laws.

7. How We Protect Your Information

We implement administrative, technical, and physical security measures designed to protect your personal information against:

Unauthorized access;
Loss;
Modification;
Disclosure;
Misuse.

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access your personal information;
Request corrections to your personal information;
Request the deletion of certain personal information;
Withdraw your consent when consent is required;
Object to certain uses of your personal information;
Request a copy of your personal information where permitted by law.

To exercise any of these rights, please contact us.

9. Marketing Communications

If you subscribe to our newsletter, you may receive:

Promotions;
Product updates;
Exclusive offers;
Announcements regarding our collections.

You may withdraw your consent at any time by using the unsubscribe link included in each marketing email.

10. Links to Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of these third-party websites.

We recommend reviewing their privacy policies before providing them with any personal information.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it as soon as possible.